Malcolm Fry, Peter Armstrong and Ken Turbitt: ITIL is Music to My Ears
Document Actions
Live from BMC UserWorld 2006: ITIL is Music to My Ears: Malcolm Fry, Industry Luminary; Peter Armstrong, Corporate Strategist; Ken Turbitt, Best Practices Director
Play Podcast (Right click to download)
Have you ever thought there might be a correlation between implementing ITIL and listening to a great orchestra? TalkBMC caught these three ITIL experts after a session at BMC UserWorld 2006 called "Orchestrating ITIL", where we were guided through the ITIL process in a very musical way. Malcolm discusses what most people forget about ITIL and why, Ken talks about the sessions that are most popular, and Peter offers his opinions while playing the piano.
BMC UserWorld 2006 Podcasts and Blogs
Resources
Peter Armstrong's Blog on TalkBMC: Adopting a Service (Management) Mentality
Malcolm Fry's Blog on TalkBMC: Service in the Raw
Ken Turbitt's Blog on TalkBMC: IT Best Practices
_____
tags:
Forgot your password?
New user?
