Walt Giroir - Evolving to a Service Model
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Live from BMC UserWorld 2006: Evolving to a Service Model with Walt Giroir, Director of Research and Development
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Remember when you were young and loved to play in a sandbox? Well, Walt Giroir discusses some of the cool new features of the Service Impact Management and Event Management product line, including the addition of sandboxes that allow everyone involved to help build a service model together. He talks about the next big step in the evolution of IT: moving from an event management model to a service impact management model and how that allows you to view events within a business context. The technology is here to help you quickly realize significant value to your business and get you on the road to business service management.
BMCUserWorld 2006 Podcasts and Blogs
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Thursday, September 07, 2006
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BMC UserWorld
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CMDB
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service management
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