Kia Behnia and Andi Mann - Industry Analyst Series: Closed Loop Client Management

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Andi Mann, senior analyst at Enterprise Management Associates, and Kia Behnia, chief corporate architect at BMC Software, explore the concept of client management and closing the loop on managing the lifecycle of software on client devices. This has become an increasingly complex topic as more devices are created and more ways to access them become viable. Closing the gaps that exist and connecting the entire change process is a logical progression, but in order to really reduce costs and improve security, you must embrace IT best practices like ITIL and the right technology solutions for your complex environment.

There are several factors that drive the creation of closed loop client management solutions:cost, business service, and risk management. There is a balance in implementation that requires using standards, tools, and processes. Kia and Andi help you bring all these together and take you through the steps required to close the gap. After listening to the podcast, view the webinar at http://www.bmc.com/clientmanagement and download an Enterprise Management Associateswhite paper.

Resources

For more information, download the webinar and white paper at: http://www.bmc.com/clientmanagement

Bio - Kia Behnia

Kia Behnia, chief corporate architect for BMC Software, has helped develop BMC Software's industry-leading Change and Configuration Management (CCM) strategy. Prior to joining BMC Software, he was CTO for Marimba and, earlier in his career, he was one of the principal technologists for Tivioli Systems.

Bio - Andi Mann

Andi Mann, senior analyst at Enterprise Management Associates (EMA), has worked within the IT departments of various global corporations and with several enterprise software vendors for over 20 years. At EMA, his focus is on the intelligent and automated management of IT, specifically surrounding systems and applications management, configuration management, provisioning, and virtualization of systems and applications.

Production Credits

Ynema Mangum, Producer and announcer
Ken Jochims, Moderator
Dana Farver,Communities Editor-in-Chief
Tom Parish, Audio Producer
Kimberly Stone, Development Manager
Scott Ebner, Music, Audio Recording and Mixing
Alysia Korelc, Web Developer

If you're interested in contributing to TalkBMC or you have an idea for a topic, please contact Ynema Mangum at talkbmc@bmc.com.