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Dennis Drogseth - Value Proof for CMDB Deployments

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tags: 2.6 Kernel | CMDB | ITIL

Friday, August 29, 2008 in CMDB | Permalink | Comments (0)

Tom Bishop and Dan Turchin - The Mobile IT Worker – They Walk, Talk, and Keep Businesses Running

The Mobile IT Worker – They Walk, Talk, and Keep Businesses Running: Podcast interview with Tom Bishop, chief technology Officer and Dan Turchin, CEO of Aeroprise

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tags: Blackberry | Mobile IT | iPhone

Thursday, August 21, 2008 | Permalink | Comments (0)

Mainframe Trends in Enterprise IT for 2008 with John Albee and Mike Moser

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tags: mainframe | mainframe survey

Thursday, August 14, 2008 in Data Center | Permalink | Comments (0)

Peter Armstrong on Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL

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tags: BSM | ITIL | Peter Armstrong

Tuesday, July 22, 2008 in BSM | ITIL | Permalink | Comments (0)

Doug Mueller - Taking the Service Desk to the Next Level

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tags: Doug Mueller | Service Desk

Tuesday, July 08, 2008 in service management | Permalink | Comments (0)

Brent Sullivan: Defining BMC Service Automation

Podcast with Brent Sullivan on BMC Service Automation

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tags: Brent Sullivan | Service Automation

Tuesday, June 03, 2008 | Permalink | Comments (0)

ITIL, the CMS, and You

Podcast with David Savino, Tom Bishop and Ken Jochims on the latest release of ITIL3 and what it means for Configuration Management Systems (CMS).

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tags: CMDB | CMS | ITIL | Tom Bishop

Thursday, May 15, 2008 in CMDB | Education for IT | ITIL | Permalink | Comments (0)

Quentin Mackey - Working with a BMC Partner

Column Technologies – Podcast Interview with Quentin Mackey, Regional Director of Delivery for Column Technologies, Inc. - BMC Partner.

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tags: Column IT | Quentin Mackey | partners

Tuesday, May 06, 2008 in Partners | Permalink | Comments (0)

Adrian Payne and Peter Armstrong - Why Do Your Customers Leave?

Why Do Your Customers Leave?: Podcast interview with Adrian Payne, professor at the New South Wales School of Marketing and Peter Armstrong, corporate strategist for BMC Software, Inc.