Bio

Ken Turbitt is a qualified ISEB ITIL Manager and Gartner-qualified TCO consultant. He was a founding member of the Institute for the Management of Information Systems (member since 1985) "outsourcing special interest" group, founded a successful independent consultancy, and was an enterprise architect/analyst for Peregrine Systems, assisting sales and business development across EMEA. Ken also managed the Infrastructure Resource Management (IRM) consultancy practice within Fujitsu/ICL on a worldwide basis, where he was recognized as the ICL world-wide authority on Asset Management and related services. Before ICL, Ken was a Management Consultant with Price Waterhouse Coopers (then Coopers & Lybrand), where he managed their Network Management Center. Currently, Ken is employed by BMC Software working as Best Practice Director, assisting BMC in aligning with the Best Practices for IT services (e.g., ITIL, CobIT, ETom), presenting to clients, partners, and analysts.

Writings

Podcast: Looking at the Big Picture

Podcast: Thought Leadership Series

Podcast: ITIL Versus COBIT

Podcast: The CMBD: What's Next?

Podcast: The Inside Scoop on the ITIL Refresh

ITSM Watch: "ITIL-The Business Perspective Approach"

White paper (PDF): "Manage IT from a Business Perspective: Integrate and Automate Best Practices from the Latest ITIL Book"