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The Joy of Next

My last blog post at BMC

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Monday, October 15, 2007 | Permalink | Comments (1)

Charlotte, Complexity and the CMDB

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Wednesday, October 10, 2007 | Permalink | Comments (0)

Vacation at the Shelter Institute

Lessons learned in the woods in Woolwich, Maine

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Thursday, August 23, 2007 | Permalink | Comments (2)

Blink, Blog Maverick and More

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Friday, July 27, 2007 | Permalink | Comments (0)

Ah Ha Moments

Defining User Experience

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tags: Mark Hurt | User Experience Network | William Wulf | end-user experience | user experience

Wednesday, July 11, 2007 | Permalink | Comments (1)

Innovation

Most Innovative Companies Care about User Experience

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tags: ITIL V3 | Meyerhoffer | end-user experience | innovation

Friday, June 29, 2007 | Permalink | Comments (0)

Sicko and Sick Phone

Controversial Launches

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Friday, June 15, 2007 | Permalink | Comments (0)

A Simple Challenge

Can IT Really Anticipate and Fix Problems Before They Hurt the Business?

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tags: Business Service Management | Business Value of IT | IT Operations | end-user experience

Tuesday, June 05, 2007 | Permalink | Comments (0)

Software Designed for Users

Poor Application Performance = Lost Business

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tags: application performance | end-user experience

Thursday, May 24, 2007 | Permalink | Comments (0)

Transforming IT to BT

Freedback from Forrester IT Forum in Nashville, TN

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tags: Forrester | end-user experience

Monday, May 21, 2007 | Permalink | Comments (0)

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Expanding Your Insight into the End-User Experience

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