Skip to content.

TalkBMC

Sections
You are here: Home » Blogs » Peter Armstrong » Adopting a Service (Management) Mentality » Call Centre Classics - the finale

Call Centre Classics - the finale Call Centre Classics - the finale

Document Actions

The last few - enjoy

----------------------------------------------------------------------
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:"I haven't got a pen, so I'm steaming up the window to write the number on."
----------------------------------------------------------------------

Tech Support:      "I need you to right-click on the Open Desktop."
Customer:             "OK."
Tech Support:      "Did you get a pop-up menu?"
Customer:             "No."
Tech Support:      "OK. Right-Click again. Do you see a pop-up menu?"
Customer:             "No."
Tech Support:      "OK, sir. Can you tell me what you have done up until this point?"
Customer:            "Sure. You told me to write 'click' and I wrote 'click'." 
----------------------------------------------------------------------
Tech Support:          "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer:                "Wow. How can you see my screen from there?"

----------------------------------------------------------------------
Caller:  "I deleted a file from my PC last week and I have just realised that I need it.If I turn my system clock back two weeks will I have my file back again?"
----------------------------------------------------------------------

 


Thursday, April 10, 2008  |  Permalink |  Comments (1)

Comment

Posted by Rob van der Burg at 2008-06-11 06:08
Caller: "I deleted a file from my PC last week and I have just realised that I need it.If I turn my system clock back two weeks will I have my file back again?"

you know, I have seen this one passing my RSS reader now for some time and the more I see it the more I think that this is the way it should work!!!

:-)

Rob.
Peter Armstrong

Subscribe to Peter's blog Subscribe to Peter's blog

Bio & Writings

Email Alert: Peter's Blog

Get an email alert when I publish a new blog! Enter your email address:

Adopting a Service (Management) Mentality
« August 2008 »
Su Mo Tu We Th Fr Sa
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31            
2008-08-08
05:11-05:11 The Novel
2008-08-12
07:11-07:11 Told you so!!
 

Powered by Plone

This site conforms to the following standards: