Skip to content.

TalkBMC

Sections
You are here: Home » Blogs » Peter Armstrong » Adopting a Service (Management) Mentality » Call centre classics part 2

Call centre classics part 2 Call centre classics part 2

Document Actions

As promised, some more crackers:

Caller:          "Does your European Breakdown Policy cover me when I am travelling in Australia?"
Operator:    " Doesn't the product give you a clue?"
 
----------------------------------------------------------------------   
Caller (enquiring about legal requirements while travelling in France )"If I register my car in France , do I have to change the steering wheel to the other side of the car? 
----------------------------------------------------------------------   
Directory Enquiries
Caller:               "I'd like the number of the Argoed Fish Bar in Cardiff please."
Operator:          "I'm sorry, there's no listing. Is the spelling correct?"
Caller:               "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off."

----------------------------------------------------------------------

Then there was the caller who asked for a knitwear company in Woven.
Operator:        "Woven? Are you sure?"
Caller:             "Yes. That's what it says on the label; Woven in Scotland.
" 
----------------------------------------------------------------------   

Magic


Wednesday, April 09, 2008  |  Permalink |  Comments (0)
Peter Armstrong

Subscribe to Peter's blog Subscribe to Peter's blog

Bio & Writings

Email Alert: Peter's Blog

Get an email alert when I publish a new blog! Enter your email address:

Adopting a Service (Management) Mentality
« August 2008 »
Su Mo Tu We Th Fr Sa
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31            
2008-08-08
05:11-05:11 The Novel
2008-08-12
07:11-07:11 Told you so!!
 

Powered by Plone

This site conforms to the following standards: