Bio

Peter Armstrong is responsible for the increasingly important domain of how business and information technology need to work together. Armstrong has helped to develop the company's Business Service Management (BSM) strategy. He is also responsible for educating BMC Software's customers and employees, the media, and analysts about the company's vision and strategy. In addition to evangelizing, he works closely with the company's development labs to keep them informed about customer plans and activities, particularly in the non-U.S. marketplace, thus helping to ensure that the solutions BMC Software delivers are pertinent worldwide both today and in the future.

Writings

Podcast: Golf and the Practice of BMC

Podcast: BSM, A Deliberate Revolution

Podcast: Thinking out of the Cubicle

Podcast: Racing to Win with BSM

Podcast: IT Horror Stories

White paper (PDF): Swing into Business Service Management: Seven Strategies for Enabling IT to Activate the Business

White paper (PDF): DBRC in Practice

Whitepaper (PDF): Strategies to Maximize IT Business Value - Automate and Optimize ITIL Processes

Computerworld: Get Into the Swing of Configuration ...

IT World: IT Horror Stories

Book: Only Sad Bastards

Book (UK): Only Sad Bastards