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Above in this comment thread:
How ITIL is changing technical communicators' jobs (or How I stopped worrying and embraced ITIL) » What is ITIL?
ha! Woops -- ITIL is the IT Infrastructure Library
Posted by
Anne Gentle
at
2007-04-05 13:33
And the IT stands for Information Technology. So it's the Information Technology Infrastructure Library, a set of published books that contain best practices for running your IT shop that was developed in the UK by their Office of Government Commerce. Sorry about that, Kendall! Thanks for reading and keeping us on our toes. :)
