Virtual to Virtual

It’s been awhile since I’ve blogged and since my last blog I’ve taken on a new role in BMC. I had been focused on (among many things) virtualization and BMC’s approach to managing virtual environments. You’ll notice in my last blog that I was talking a bit about ecosystem. Well, I got the opportunity to run our Technology Alliance and MarketZone organization – a major component for helping to build out the BMC ecosystem. My organization helps other companies gain access to software and consulting to help build out integrations to BMC technologies such as CMDB, Remedy ARS, Performance Manager, and others. We also help market and sell the products from those companies that fill gaps or enhance our solutions. No solution in IT is comprised of only a single vendor’s capabilities – the solutions are built of components from several companies – BSM solutions are the same. Just think of a car. You might buy a “Ford”, but the Ford is comprised of tires made from Goodyear, a Sirius satellite receiver, and on and on with components from other vendors/partners.

BSM solutions, while being comprised of major components built by BMC, still have partner componentry as part of the whole solution. For example, BMC has the leading Knowledge Management for Service Desk in the industry. Some customers may want to purchase off-the-shelf knowledge to get their knowledge-base started. We work with partners to provide the knowledge content that populates our Knowledge Management solution. Same goes for Network Configuration, Mobility, Notification, and other areas that complement our core solutions.

We are being very aggressive about building out the ecosystem across the solution set and have some pretty exciting and new programs coming out around developer enablement and communications and open source. I’ll expound more on these areas later…

The bottom line is that BMC has a complete BSM set of solutions and these solutions have a healthy ecosystem around them. BSM presents, if you will, a virtual platform for enabling a whole solution that includes best-in-class for every aspect of the infrastructure from hardware to network to application to business process. Thus I see my role as having changed from focusing on virtualization technology to helping to build the virtual business – the ecosystem around BMC’s solutions.