Bio

Linda Donovan is a senior strategic marketing manager for the BMC Thought Leadership Council. She works with industry experts to provide commentary, analysis, and insight for IT and business executives and their teams. She began her career as a news writer for ABC, has broad experience in the enterprise management software and aerospace industries, and has taught communications courses at several universities. Linda has been recognized by leading analysts and publications for her creative insight and approach to solving business issues. She is ITIL Foundation certified.

Writings and Other Published Works

Blog: Business and IT: What's Hot, What's Not

Book: INNOVATION: The Convergence of Information Technology and Business

Article: ITSM Watch: ITIL Training for the Technically Challenged

Thought Leadership Council

Book: (PDF) INNOVATION: Information Technology and Business

Article: (PDF) Therapy for a Stressed Enterprise

Article: (PDF) CMDB Relationship Problems