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Which Came First? Process or Automation? » Clarification
Of Course...
Posted by
Tom Bishop
at
2008-02-01 10:56
No, I'm not suggesting at all that improvement stops once you automate, which is why I include the automation step within the larger continuous process improvement paradigm. In particular, one may find that something that made sense to automate in an earlier iteration of CPI might actually get removed altogether as part of some subsequent process improvement. This is exactly why "purchasing automation" (as a packaged solution) is short-sighted.
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