BSM has landed

Houston – BSM has landed

As Business Service Management (BSM) continues to attract new followers in Fortune 500 steel blue canyons and fresh, Bermuda green corporate campuses, BMC Software this week launched its second generation Atrium Configuration Management Database (CMDB) and Automated Discovery products from its Houston headquarters. These are the BSM foundation technologies that enable customers to implement a business/IT network.

BSM not only began here at the BMC Houston testing grounds, it has been ‘genetically altered’ the past 18 months. (In IT years, that is a lifetime).  It’s a full generation ahead in scope and function of other software solutions. I like to say it is pre-integrated, out-of-the-box software. BMC’s foundation technologies include proven, light-weight, customer-validated second generation software. BMC has the entire package. These are not buzz words about products on the horizon. These are working solutions, available now and succeeding now all over the world where we have implementations. We are activating business with the power of IT today. Our BMC marketing slogan is pure fact.

We took the BS out of BSM

Let me simplify, BSM is managing IT from the perspective of business.

And at BMC, we deliver BSM benefits to customers faster than any other software company. Many of the top IT companies, our competition, have found out the magnitude of importance of BSM. There ads are starting to sound a lot like BSM. In reality, they are still working on these areas in their labs, and their CMDBs are really just retrofitted monolithic databases and more versions of slow, top-heavy data barges.

At BMC, we understand what data should be in a CMDB, and what data shouldn’t be there. BMC labs know that customers want a robust, practical, fault-tolerant CMDB that won’t be a single point of risk in their datacenter like the ‘frameworks’ of 10 years ago. Working directly with customers, BMC knows organizations need a single, consolidated view of an IT infrastructure from a single graphical dashboard. With BSM, you will reduce service and help desk costs, lower the risk of business shut downs, and gain an IT infrastructure built to support your business growth and flexibility.

Here is the closest I get to a marketing pitch

The cornerstone of our new BSM products is BMC Atrium CMDB 2.0. It unifies the sharing of IT configuration and business priority information. BMC Automated Discovery works with BMC Atrium CMDB 2.0 to model all IT-supporting elements – the technology to business processes to the people, managers, staff, partners and customers, and – delivers a single, unified, business-focused view into the IT environment. Taken together, these foundation technologies deliver a detailed, clear insight into how IT supports the business that is not available from any other vendor. As a result, customers can make more educated and calculated IT decisions in support of business goals, which is the essence of BSM. This week’s launch is the first of some 60 new BMC products and solutions taking off this year.

Meet me at BMCUSERWORLD in San Francisco, August 29 through September 1st for five days of learning, networking and idea swapping. Visit http://www.bmc.com/userworld2006/  for details.